Terms of Service – Baan Thai Wellness

Effective Date: 23/07/25
Business Name: Bangon Cole trading as Baan Thai Wellness
Business Address: 26 Dashwood Close, Ipswich, IP8 3SR
Contact: 01473 875154
Website: www.baanthaiwellmess.co.uk

These Terms of Service govern the use of our website and services provided by Baan Thai Wellness. By booking a treatment, purchasing a voucher, or accessing the website, you agree to the following terms:

Services Offered

We provide professional massage therapy, including:

  • Deep tissue, soft tissue, hot stone, deep tissue and head massage, Swedish, reflexology, and head massage.
  • Wellness consultations as part of our treatments.

All treatments are delivered by qualified therapists and are intended for relaxation and well-being.

Booking & Cancellation

  • Appointments are preferred to be booked via our website.
  • Cancellations must be made more than 24 hours in advance of your scheduled appointment.
  • Late cancellations (within 24 hours) will result in 50% of payment or no-shows will result in a loss of the full payment.

Payments & Vouchers

  • We require 100% upfront payment at the time of booking.
  • Accepted payment methods: card and cash.
  • Vouchers are available for purchase via our website. Vouchers are valid for 12 months from the date of issue.

Personal Data & Privacy

  • We collect personal data,  solely for the purpose of booking treatments.
  • Our website uses cookies to enhance your user experience. By using the site, you consent to our cookie and privacy practices.
  • All data is processed in accordance with UK GDPR. Please refer to our [Privacy Policy] for full details.

Client Conduct

We maintain a respectful and professional environment at all times.

  • Clients are expected to behave respectfully towards therapists and staff.
  • Any inappropriate behaviour or harassment will result in termination of services and a permanent ban from booking future appointments.

Legal

These terms are governed by the laws of England and Wales. If any provision is found unenforceable, the remainder of the terms shall remain valid and in effect.